ELECTRONIC MARINE OPERATIONS SYSTEM – FINANCIALS & SCHEDULING
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1082812-0080
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| RFP/RFQ Name: |
ELECTRONIC MARINE OPERATIONS SYSTEM – FINANCIALS & SCHEDULING |
RFP/RFQ Type:
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Service |
| Ownership: |
Public |
| RFP/RFQ City, State: |
San Diego, California |
| RFP/RFQ Contact: |
Carlos Santiago
Port of San Diego
1400 Tidelands Avenue
National City, CA 91950
Tel:(619) 686-6235
Fax:(619) 686-6235
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| Proposal Due Date: |
11/19/12 |
| Proposal Due Time: |
2:00 PM |
| RFP/RFQ Description: |
This RFP involves the ELECTRONIC MARINE OPERATIONS SYSTEM – FINANCIALS & SCHEDULING for the Port of San Diego.
One of the major business functions at the District is Marine Operations (also referred to as Marine Ops). Marine Operations is responsible for berthing of military, cargo and passenger ships, loading and unloading of cargo and passengers, and the storage and inbound/outbound shipping of cargo via truck and rail. These core business functions in Marine Operations are currently supported by a billing system known as Marine Operations Information System (MOIS).
MOIS was designed to support the tracking of ships, cargo and passengers into and out of the District. The primary function of MOIS centers around the recording and tracking of revenue based activities for customer billing. The system supports tracking and billing in three major business areas: cargo vessels, cruise ships and non-vessel activities.
A sample process mapping of the future Electronic Marine
Operations System (eMOS) system is presented in Figures 1A
through 1C.
The makeup of eMOS consists of two parts:
a. eMOS Scheduling will represent online, web based
scheduling for the maritime operations process.
b. eMOS Financials will represent the management of
invoicing and billing, ultimately providing bill of materials
for our customers.
This request for proposal is specific to providing a system for these two process areas; with corresponding functionality that works seamlessly with one another as eMOS; therefore, the vendor selected will work closely with all other vendors, stakeholders, and the District eMOS project team.
1. The current MOIS system was completed in 2003 and has undergone minor changes since implementation in 2003. The current system is outdated and does not meet business needs;
therefore, the District requires a replacement.
2. Due to the disconnect between the functionality provided by
MOIS and the current needs of the Marine Ops function, there are many inefficient business processes and work-around activities implemented over the past ten years. The goal of the District is to replace MOIS with an efficient, more flexible and technologically advanced system.
3. Key functions include:
a. Certified Integration with SAP
b. Built in Workflow Engine
c. User Interface (UI)
d. Mobile compatibilities with iOS, android, & windows 8
e. Internal and External access
f. E-Signature and E-Forms
g. Role based security model
h. Mobile point of sale (POS) application
4. With these objectives in mind, the District has invested considerable time in resources analyzing their current business process (As-Is) and teaming up to developing new and improved business processes (To-Be), illustrated in Figures 1A through 1C as three business process flow diagrams (Cargo, Vessel, and Non-Vessel).
The District expects vendors will use these examples to create consolidated features and functions to be shared across work groups, and also highlight their own proposed approach to meeting the District’s needs.
The stakeholders in the MOIS system consist of the following:
a. Front line staff in Marine Ops, approximately 22 users
b. Finance personnel, approximately 20 users
c. Members from BITS, approximately 32 staff members
d. Management and leadership at the District
e. District customers (shippers, haulers, cruise ship
operators, and passengers)
f. Citizens and businesses that live in the vicinity of the District and throughout the region
6. Stakeholders may also include other departments such as the
Communications Department who frequently request cargo, cruise or vessel statistics. There must be standard reports included in the system so that all users may run reports based on consistent search criteria. Existing reports shall be converted to standard reports through eMOS along with the use of SAP Business Warehouse and the implementation of Business Objects Dashboard for the fulfillment of the reporting requirements (see Attachment 1 which references Maritime’s Reporting Requirements).
7. The stakeholders recognize the value provided by the existing MOIS system in tracking and generating revenue for the District’s operations. However, they also recognize that improvements are needed to ensure efficient and effective operations at the District, therefore; vendors should provide a much more comprehensive set of functions and data elements than described by the To-Be
process flows. The stakeholders are also cognizant that an effective system that better meets the needs of the public and the District’s customers will help the District remain competitive as a transportation hub in the world market.
8. It is the District’s desire to enter into an agreement with a vendor who can meet the needs as outlined in this request for proposal.
Vendors must demonstrate and provide expertise in development and implementations of systems similar to the requirements given in this request for proposal.
ALL INQUIRIES REGARDING THIS RFP SHALL BE DIRECTED TO:
Carlos Santiago, Contracts Administrator
Phone: (619) 686-6235 Fax: (619) 686-6565
csantiago@portofsandiego.org
Submit Questions By: September 17, 2012 @ 2:00 p.m. |
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